RETURN POLICY

Return Policies - Letra en Papel

 

At Letra y Papel, we are committed to offering exceptional personalized wedding invitations that reflect the uniqueness and style of each couple. Each invitation is carefully designed and created according to the custom specifications provided by our customers. Due to the unique nature of these products, we are unfortunately unable to accept returns or offer refunds once the customization of the product has been completed.

It is essential that our customers understand and agree that by placing an order for personalized wedding invitations, they are approving the design and content prior to final printing. Therefore, we ask that you carefully review all details, spelling, grammar, and any other personalized elements before giving the go-ahead for printing.

If, for any reason, you find any errors or problems with the invitations due to an error on our side or damage during transportation, please contact us immediately within 8 days of receiving the order. We will be happy to resolve any issues and take any necessary steps to ensure you are satisfied with your purchase.

We highly recommend that you request a sample of the invitation before placing a full order, in order to have an accurate idea of ​​what the final design will look like. Our customer service team will be available to provide assistance and guidance in the customization process, as well as answer any questions you may have.

We appreciate your understanding and cooperation regarding our return policy for personalized wedding invitations. Our goal is to exceed your expectations and provide you with high-quality products that will fill you with joy at this special time.

If you have any other questions or queries, please do not hesitate to contact us.

Sincerely,

The Letra en Papel team