Letra en Papel Data Policy
Last Update Date: 10-07-2023
1.    Introduction
This Data Policy aims to describe in detail how Letra en Papel (hereinafter "the Company") collects, uses and protects the personal information of users of its website www.letraenpapel.com (hereinafter "the Website"). The Company is committed to protecting the privacy of users and complying with applicable data protection regulations, including, but not limited to, the General Data Protection Regulation (GDPR) in the European Union.
2.    Information Collected
The Company will collect the following personal information from users of the Website:
a. Information voluntarily provided by users:
•    First and last name: To personalize communication and services.
•    Email address: To send relevant information, respond to queries and maintain commercial communications (with the explicit consent of the user).
•    Phone number: To contact the user in case of need related to contracted services.
•    Postal address: If necessary to make deliveries of products purchased on the Website.
•    Payment information: In case of making purchases on the Website, the necessary data will be collected to process payments securely. The Company will not store payment data on its servers and will use reliable payment service providers for this purpose.
b. Automatically collected information:
•    IP address: To analyze trends, manage the Website and collect demographic information.
•    Device and browser information: To improve the user experience and ensure the compatibility of the Website with different devices.
c. Information collected through cookies and similar technologies: The Website may use cookies and similar technologies to collect information about the user's activity on the Website, including pages visited, browsing time, preferences and other relevant data. For more information on the use of cookies, please see our Cookies Policy.
3.    Use of information
The Company will use the personal information collected for the following purposes:
•    Provide and manage the services requested by the user, such as responding to queries and processing orders.
•    Personalize the user's experience on the Website and adapt the services offered to their interests and preferences.
•    Send promotional communications and newsletters about products, promotions, events and news related to the Company, provided that the user has given their prior consent.
•    Conduct statistical analyses and studies to improve services, product offerings and the effectiveness of business strategies.
•    Comply with applicable legal and regulatory obligations.
4.    Share information
The Company undertakes not to sell, rent or transfer users' personal information to third parties, except in the following situations:
•    When necessary to comply with the provision of a service requested by the user, such as making product deliveries or managing payments.
•    With trusted service providers who assist us in operating the Website and providing services. These providers may only use the information on behalf of the Company and in accordance with its instructions.
•    When there is a legal obligation to do so or to protect the rights, property or safety of the Company, its employees and its users.
•    With the explicit consent of the user to share information with third parties.
5.    Data Security
The Company will implement appropriate security measures to protect users' personal data against unauthorized access, loss, disclosure or alteration. Access to personal information will be restricted to authorized employees and contractors who need such information to perform their duties and fulfill the purposes set out in this Data Policy.
6.    User Rights
Users have certain rights in relation to their personal data. These rights include:
•    Access: The user has the right to request information about the personal data that the Company holds about him/her.
•    Rectification: The user has the right to request the correction of inaccurate or incomplete personal data.
•    Deletion: The user has the right to request the deletion of his/her personal data, subject to the Company's legal data retention obligations.
•    Opposition: The user has the right to object to the processing of his/her personal data in certain circumstances.

•    Portability: The user has the right to receive his/her personal data in a structured, commonly used and machine-readable format in order to transmit it to another data controller, if technically possible.
To exercise any of these rights or to make any queries related to data privacy, users may contact the Company through the contact means provided on the Website.
7.    Use of cookies
The Website uses cookies and similar technologies to improve the user experience, collect information about the activity on the Website and personalize the services offered. For more information about the use of cookies, please consult our Cookie Policy.
8.    Consent
By using the Website and providing personal information, users consent to the processing of their data in accordance with this Data Policy.
9.    Changes to the Data Policy
The Company reserves the right to modify or update this Data Policy at any time to reflect changes in our data collection and use practices. Significant changes will be notified to users by publication on the Website or other appropriate means of communication.
Contact:
For any questions or queries related to this Data Policy, please contact us through the following means:
Letra en Papel

Owner: Sonia Arriola Gómez
Location: Calle Marie Curie 8, Edificio B. Oficina 6, PTA Campanillas, Malaga, Spain Email: letraenpapel@gmail.com
Phone: +34609105211
Date of last update of the Data Policy: 10-07-2023